If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

Nope. Sign in on the list at the front desk and if there is a wait, you can take advantage of our free Wi-Fi to surf the web or catch up on your email. As soon as your name gets to the top of the list, we’ll get you on your way to that rockin’ haircut you’ve been looking forward to.

Please feel free to call our administrator and let either the stylist that did the initial service or the store manager know that you would like to come back in and they will make the necessary adjustment within 7 days.

Yes, we accept walk-ins! We have at least one barber dedicated to serving walk-ins nearly every day! See the walk-in page for walk-in hours. We keep track of who’s waiting for walk-in service with our online sign-in list. You can get on the list online or you can sign up at our computer.

Please visit our Returns & Exchanges page for more information.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.